Business Meeting

Other PACT Training Programs

Crisis Intervention

Casting the Lifeline: Helping People in Crisis

Cultural Competence

Changing Faces, Changing Needs:
Cultural Competence in Health Care Settings

Customer Service

The Four R’s of Customer Service:
A Guide to Customer Service

Diversity Management

Creating a Climate for All: Leading a Changing Workforce

Emotional Intelligence

If I’m So Smart, Why Am I Making the Wrong Decisions?
Understanding and Maximizing Emotional Intelligence


The Human Side of Leadership: The Fundamentals of Leadership